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Privacy Policy

Last updated: February 26, 2026

1. Introduction

hubello ("we," "our," or "us") operates the hubello platform and related services at hubello.net (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service, including via our website and mobile applications.

2. Information We Collect

We may collect:

  • Account information: email address, name, and password (stored securely).
  • Profile information: display name, role (e.g. owner, cleaner), and timezone.
  • Property and operational data: property details, bookings, tasks, task rules, calendar sync settings, and messages between users.
  • Device and usage data: device type, IP address, and usage patterns to operate and improve the Service.

3. How We Use Your Information

We use collected information to provide, maintain, and improve the Service; to authenticate users; to send service-related communications; to process payments (when applicable); and to comply with legal obligations.

4. Sharing and Disclosure

We do not sell your personal information. We may share data with service providers (e.g. hosting, authentication, payment processors) who assist in operating the Service under strict confidentiality. We may disclose information if required by law or to protect our rights and safety.

5. Data Retention and Security

We retain your data for as long as your account is active or as needed to provide the Service and comply with law. We use industry-standard measures to protect your data; no method of transmission over the internet is 100% secure.

6. Your Rights

Depending on your location, you may have the right to access, correct, delete, or export your personal data, or to object to or restrict certain processing. To exercise these rights, contact us using the contact information below.

7. Children

The Service is not directed to individuals under 16. We do not knowingly collect personal information from children under 16.

8. Changes

We may update this Privacy Policy from time to time. We will post the updated policy on this page and update the "Last updated" date. Continued use of the Service after changes constitutes acceptance.

9. Contact

For privacy-related questions or requests, contact us at services@hubello.net. Our website is hubello.net.